CAREERS

CHANGING LIVES, CREATING LEADERS

Who We Are

Intervene K-12 is a fast growth start-up company. We get the impossible done daily. We provide assessments, analytics, and online instruction to assist students struggling in math, reading, science, and English Language (EL/ ESL) and student with exceptionalities (SPED/504 dyslexia, and more). Intervene K-12’s programs have served over 100,000 students and have made a significant impact on economically disadvantaged students.

Intervene K-12 is positioning itself to become a leader in global education. We are rapidly expanding and looking for a self-driven, resourceful, and experienced functional leaders and talent who want to build and create impact on students. 

OPEN JOBS

NYC Sales Account Executives

We are seeking a hunter-minded Sales Account Executive who thrives on opening new doors, driving outreach, and landing net new accounts in NYC’s dynamic K-12 ecosystem. This is a high-activity, high-impact role for someone passionate about transforming education through proven solutions.

LA Sales Account Executives

We are hiring a hunter-minded Account Executive to drive net new business within LAUSD and surrounding districts. This is a role for a true business development professional ready to open doors and close transformative deals that impact student learning outcomes.

Director of Client Success And Delivery

As the Head of Client Success and Delivery, you will own the end-to-end management of client integrations, project delivery, customer support, and client engagement. You will ensure clients achieve their desired outcomes while driving internal accountability and delivering exceptional service. This role requires a dynamic leader capable of thriving in a fast-paced startup or small business environment. You will need to build, create, and implement scalable processes, manage strategic engagement and evangelization with clients, and drive continuous process improvement to enhance operational efficiency and outcomes. 

Expertise in Lean Six Sigma or similar methodologies is highly preferred.

Product Owner

We are seeking an experienced Product Owner to serve as the critical bridge between our diverse stakeholder groups and engineering team. This role requires a deep understanding of educational technology, strong product management skills, and the ability to translate complex curriculum requirements and operational needs into actionable product features. The Product Owner will manage the entire product development lifecycle, from requirements gathering through sprint execution and delivery.

Associate Director of Instruction (Bilingual Preferred)

Intervene K-12 is hiring a high-performing bilingual educational leader to serve as Associate Director of Instructional Operations. In this strategic role, you will work closely with the Director of Curriculum & Instruction to lead key initiatives across instructional quality, EL programming, assessment systems, and tutor development.

EL Program Sales Account Executives

We are hiring a hunter-minded Account Executive to drive net new business for our English Language programs. This is a role for a true business development professional ready to open doors and close transformative deals that impact student learning outcomes.

Director of Client Success And Delivery

About the Role

As the Director of Client Success and Delivery, you will own the end-to-end management of  customer success, project delivery, and customer support. This is a player-coach role: you will both lead strategy and directly engage with clients to ensure they achieve their desired outcomes.
You will build scalable processes, manage strategic client relationships, and implement continuous improvements to enhance operational efficiency and client satisfaction. This role requires a dynamic leader who is comfortable rolling up their sleeves to manage accounts while building out the function for scale.

Key Responsibilities

Direct Client Success & Engagement

  • Personally manage key client accounts, ensuring seamless onboarding, integration, adoption, and ongoing success.
  • Serve as a trusted advisor to clients, understanding their goals and proactively delivering solutions to drive measurable impact.
  • Handle escalations, resolve issues, and ensure high client satisfaction and retention.

Project Delivery & Operations

  • Oversee and directly participate in the successful execution of client projects, ensuring delivery is on time, within scope, and meets quality standards.
  • Build, implement, and optimize delivery frameworks, SOPs, and performance metrics to scale operations efficiently.

Process Improvement & Quality Management

  • Identify process gaps and implement improvements to increase efficiency, quality of service, and client outcomes.
  • Drive continuous improvement across delivery and client success processes.

Team Leadership (Future Scope)

  • As the team grows, recruit, mentor, and develop client success and delivery professionals.
  • Foster a culture of accountability, customer-centricity, and excellence.

Cross-Functional Collaboration

  • Collaborate closely with Sales, Product, and Engineering teams to ensure client needs are met and feedback is integrated into product and service improvements.
  • Provide strategic insights and recommendations to leadership based on client feedback, operational performance, and market trend

Qualifications

Experience: Minimum 5-7 years in client success, project delivery, or operations roles, with demonstrated ability to manage strategic client accounts and implement scalable processes.

Industry: Experience in EdTech, fast-paced startups, SaaS, consulting, or professional services strongly preferred.

Skills:

  • Hands-on client management and project delivery expertise.
  • Strong operational leadership and process improvement skills.
  • Excellent communication, client-facing, and relationship-building skills.
  • Ability to balance strategic planning with day-to-day execution.

Mindset: Self-starter who thrives in dynamic environments and adapts quickly to change. Comfortable balancing leadership responsibilities with direct client work.

Why Join Us

  • Opportunity to build and scale the client success and delivery function while staying deeply connected to clients.
  • Work alongside a mission-driven, collaborative leadership team.
  • Drive tangible impact for clients and the company’s growth trajectory.

Product Owner

About the Role

We are seeking an experienced Product Owner to serve as the critical bridge between our diverse stakeholder groups and engineering team. This role requires a deep understanding of educational technology, strong product management skills, and the ability to translate complex curriculum requirements and operational needs into actionable product features. The Product Owner will manage the entire product development lifecycle, from requirements gathering through sprint execution and delivery.

Key Responsibilities

Stakeholder Management & Requirements Gathering

  • Partner closely with the Curriculum and Instruction team to understand pedagogical requirements and translate learning objectives into product features
  • Collaborate with Tutor Operations team to identify workflow improvements, operational efficiencies, and tools needed to support tutors and students
  • Conduct market research and competitive analysis to identify product opportunities and feature gaps
  • Gather and prioritize feedback from students, tutors, parents, and internal stakeholders
  • Facilitate requirements workshops and stakeholder alignment sessions

Product Strategy & Planning

  • Develop and maintain the product roadmap in alignment with business objectives and educational goals
  • Define product vision, strategy, and success metrics for the virtual tutoring platform
  • Conduct user research and analyze usage data to inform product decisions
  • Create detailed product requirements documents (PRDs) and user stories
  • Prioritize features based on educational impact, business value, and technical feasibility

Agile Development & Sprint Management

  • Lead sprint planning, backlog grooming, and sprint reviews with the engineering team
  • Write clear, detailed user stories with acceptance criteria and definition of done
  • Manage product backlog and ensure proper prioritization of features and bug fixes
  • Facilitate daily standups and remove blockers to maintain development velocity
  • Conduct retrospectives and drive continuous improvement in development processes

Cross-Functional Collaboration

  • Work closely with UX/UI designers to create intuitive, education-focused user experiences
  • Collaborate with QA team to ensure product quality and educational effectiveness
  • Partner with Customer Success and Support teams to address user needs and pain points
  • Coordinate with Marketing team on product launches and feature communications

Qualifications

Education & Experience

  • Bachelor’s degree in Education, Computer Science, Business, or related field
  • 3-5 years of product management experience in edtech
  • Proven experience working with curriculum development and instructional design
  • Strong background in agile methodologies and sprint management
  • Experience with virtual learning platforms or tutoring services preferred

Technical Skills

  • Proficiency in product management tools (Jira, Confluence, ProductBoard, etc.)
  • Experience with analytics tools (Google Analytics, Mixpanel, etc.)
  • Familiarity with accessibility standards and educational compliance requirements (FERPA, COPPA)
  • Basic understanding of web and database technologies

Core Competencies

  • Deep understanding of educational pedagogy and learning science principles
  • Strong analytical and problem-solving skills with data-driven decision making
  • Excellent written and verbal communication skills
  • Ability to translate complex educational requirements into technical specifications
  • Experience managing multiple stakeholder groups with competing priorities
  • Understanding of student learning outcomes and assessment methodologies

Key Performance Indicators

  • Product feature adoption rates and user engagement metrics

  • Time-to-market for new features and curriculum integrations

  • Stakeholder satisfaction scores from internal teams

  • Student learning outcome improvements attributable to product features

  • Sprint velocity and development team productivity metrics

Associate Director of Instruction

About the Role

Intervene K-12 is hiring a high-performing bilingual educational leader to serve as Associate Director of Instructional Operations. In this strategic role, you will work closely with the Director of Curriculum & Instruction to lead key initiatives across instructional quality, EL programming, assessment systems, and tutor development.

We are looking for a candidate who brings a strong interventionist mindset, fluency in Spanish (or another high-incidence language), and a proven ability to drive results in fast-paced EdTech or K–12 innovation environments. The ideal candidate is action-oriented, detail-driven, and able to turn big ideas into operational execution.

This is a hybrid position. While remote work is supported, candidates must reside in or near Houston, TX for in-person meetings and collaboration.

Key Responsibilities

Instructional Leadership

  • Support rollout of tutor evaluations, office hours, and calibration systems
  • Collaborate on the development of AI-powered tutor tools and standard clarification documents
  • Coordinate curriculum writing and revision efforts, with a focus on secondary (grades 6-12) content areas
  • Oversee automation of interim assessment automation and maintain performance tracking dashboards
  • Manage the integration of EL program supports and ensure alignment with WIDA, TELPAS, and other state-specific frameworks

Curriculum and EL Strategy Co-Leads

  • Partner with the Director of Curriculum and Instruction on secondary curriculum strategy, tutor-facing materials, and lesson adaptation
  • Review and refine multilingual content to ensure cultural relevance and academic rigor
  • Provide input on instructional scaffolds, pacing, and academic interventions based on RTI/MTSS best practices

Cross Functional Operations-Supports

  • Track project timelines and manage deliverables for school-year initiatives
  • Support creation of SOPs and training resources for tutors and content developers
  • Work with Tech, Product, and Tutor Operations to ensure instructional initiatives are implemented effectively
  • Provide support for live coaching, QA reviews, or training

Qualifications

Required:

  • Bilingual certification or fluency in Spanish (written and spoken)
  • 5+ years of experience as a K–12 teacher or interventionist (preferably with ELs or Title I populations)
  • Demonstrated success managing academic projects or instructional programs
  • Knowledge of RTI/MTSS, scaffolding, and academic interventions
  • Comfortable using education technology tools
  • Strong communication, organizational skills, and sense of urgency
  • Based in Houston, TX or willing to relocate

Preferred:

  • Experience developing secondary-level curriculum (grades 6-12), especially in math, ELA, and EL support
  • Prior experience in edtech, online instruction, or digital curriculum tools
  • Familiarity with TEKS, CCSS, WIDA, TELPAS, and other state standards
  • Prior experience in teacher coaching or instructional leadership
  • Proficiency with AI tools

What Success Looks Like

  • Major initiatives are implemented ahead of schedule
  • EL screeners, rubrics, and assessment systems launch smoothly
  • Tutors and content teams feel supported and well-informed
  • Director of C&I is empowered with a reliable, action-oriented partner